Customer service
You have 14 days from the date of receipt to return an item, no questions asked.
Items must be returned in their original condition — new, unused, complete, with all labels still attached. Items that are used, incomplete, damaged, soiled, or whose labels have been removed will not be accepted.
Contact us via the contact form with your order number and the reason for the return. We will send you a prepaid return label by email within 48 hours.
Once the item is received and inspected, the refund — including the original standard delivery cost (excluding any express-delivery surcharge) — is issued to your original payment method within 14 days (usually 5–10 business days).
We're here to help — reach us via the contact form or on Instagram.